Many clients are asking us these questions :

- Why are you cheaper than other stores ?
- Are products genuine ?
- Why do I hear so much about you in good terms ? 

We are cheaper than other stores because of many reasons :

- We do not have a retail shop, we only work online and therefore save a lot of costs on renting a shop, electricity, staff and many other costs that physical stores have.

- We are much less greedy than many stores :) Our margins are usually between 1% and 5% depending on the products, when in stores they go upto 30%.

- We make money on volume and thanks to our clients, we do make a great volume of sales. 2 million aed of goods were sold In the 1st quarter of 2011 on EmiratesAvenue.com itself.

Our products are genuine and come with warranty and return / exchange policy 

- Coming straight from manufacturers in their original box, sealed

- Our products always have a 1 year warranty and a return / exchange policy

- As the N°1 e-commerce store in the UAE (for non-auction / non-second hand items), we often get reviews in newspapers and online magazines and would never risk to put our reputation in jeopardy by selling any 2nd hand item or non-original item.

- Please read about-us on our Press Page, we are online since 2008 and still here, with us, no risk to have a store closing from one day to the next.

- We offer free cash on delivery on all our products. You 1st receive the item and can have a look at it and then pay the delivery person.

We are happy that you hear a lot about us we think it's for these reasons :

- We deliver for free all over the UAE (upto 3KG)

- We deliver your order in 24h

- We offer 1 year warranty for all our products

- We offer 1 year Assistance & Support for all our products 

- We offer great prices and discounts all year long and always have the best price available on the market for you.

If you have any question, please contact-us using our online form or through the live help or even call our customer service : 04 435 636 6